Specialisms/Services provided by Dignity
Mental Health Conditions
Caring for Adults under 65 yrs
Caring for Adults over 65 yrs
Services in your home
Incorporated as a limited company in 2011, Dignity Homecare (Yorkshire) Ltd has continued to grow from strength to strength. Their name implies exactly what the Company’s Vision Statement relates to – providing personal care for people who live in their own home – with respect and dignity.
The service had a registered manager in post. A registered manager is the person who has registered with the Care Quality Commission to manage the service. Like ‘registered providers’, they are ‘registered persons’ and have legal responsibilities for meeting the requirements under the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The people that the Quality Care Commission interviewed during their last appraisal (2016) were positive or very positive about the quality of the service they received. Importantly, the QCC stated that from their inspection they found that there were sufficient numbers of staff, with appropriate experience, training and skills to meet people’s needs at the required times.
Staff recruitment and retention is comprehensive and ensured people’s safety is promoted as a priority. Clients are protected from abuse and the staff and service follow adequate and effective safeguarding procedures. The review by the CQC showed that Staff are trained in ‘medicine management’ and ‘medicines records were accurately completed.
Importantly, Staff feel supported by the management team and receive regular supervision.
Health Needs Met
Client’s are well supported in meeting their nutritional needs. Health needs are addressed and staff continually monitor people’s well-being and contacted health care professionals when necessary. There is a strict policy on ensuring all Staff are knowledgeable and they receive regular training after their induction. For this reason staff understand people’s care needs because they were well documented and the registered manager ensured that they are alerted to any changes in these needs.
Reports state that staff are caring and respectful. There were systems in place to monitor and improve the quality of the service provided. Regular checks and audits
are undertaken to make sure full and safe procedures were adhered to.
Why the Village Hall
Whilst the office is located on the first floor, their are stairs or a lift access to the office. There are also waiting areas both upstairs and downstairs and ‘break-off’ meeting rooms, where clients’ and their carers can be met privately to discuss their own personal needs. More interestingly, however, is that on site facilities include both the Community Library and a Cafe and is the home to a number of other ‘related’ groups such as a Dementia Activity Group, 0ver 55’s Clubs, Ballroom Dancing, Exercise and Weight Watchers, to name but a few.
TO CONTACT DIGNITY HOMECARE (YORKSHIRE) LTD CALL 01226 381905 or use the contact details on the Village Hall Website if ‘Out of Hours’
The independent regulator of health and social care in England
What The Quality Care Commission Do
We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care.
Standards of Care
We set out what good and outstanding care looks like and we make sure services meet fundamental standards below which care must never fall.
Where we find poor care, we will use our powers to take action.
Who we regulate
Dignity Homecare (Yorkshire) Ltd Results